Ordering 

You can order online at Lily-Balou. All prices are displayed, excluding dispatch costs, but including VAT.

Payment 

Lily-Balou uses MultiSafePay, a company specialised in secure online payments, for its online payments.  The MultiSafePay platform is integrated in our webshop.  Payments are possible with credit cards (Visa or Mastercard), with Bancontact/Mister Cash, with online banking of bank transfer, Sofort, Giropay, iDEAL or with Paypal. 

Delivery 

We work with DPD to deliver to your home or to the delivery address of your choice. If you are not home, your order will be delivered at the closest DPD-parcelshop. 

Dispatch cost 

For orders over 75 EUR in the Benelux, the shipping costs are free of charge. For orders under 75 EUR, the cost for dispatching your order will depend on the destination country. When paying for your order, you can select your country, the dispatch costs will then automatically appear.

Delivery period 

Your order will be shipped within tree working days upon receipt of your payment.